It can be easy for different generations of people to criticize how other generations communicate. Older people may criticize how younger ones shy away from phone calls and having a conversation that lasts less than five minutes. Younger people may criticize older adults for refusing to acknowledge how texting and forms of unconventional communication can be beneficial. Whatever the perspective is, there can be benefits to both perspectives.
Hearing a Voice
There is something very special about hearing a human voice. It can be hard to describe with words, but all an individual has to do is watch a young baby hear the voice of his or her parents. A special connection is made as a result hearing a voice. Some older people like to connect with an individual when there is a problem or something needs to be fixed. When on the phone with a company, some prefer to talk to an individual rather than hearing an automated service that provides the same beneficial information. A voice can communicate thoughtfulness, honesty, anger, reflection and other types of emotions that are not properly understand through an email or text. Although technology has changed over the years, voicemail and other helps have made communicating over the telephone helpful and beneficial.
Looking at Words
Texting and emailing can save tons of time and can create time to get other projects and deadlines accomplished. Some people, especially younger generations, see texting and emailing as a straightforward way to communicate with others. A question or status update can be simply communicated. However, a phone conversation can waste plenty of time, and this is especially true when a particular individual likes to talk. An email may do a better job of communicating a thought or idea as compared with an individual who is not organized and has problems sharing a thought. People who prefer texting and emailing are skilled communicators, but they prefer not to communicate verbally. After all, there are plenty of people who prefer not to talk on a phone, and there are ways to communicate without using a telephone.
Although people of various generations communicate differently, the point is that people still communicate. There are companies that provide telephone and other types of messaging, such as VoIP Services. Such companies enable people to communicate the best way they know how. That in itself is not a bad way to go.