Package testing services can be critical to your medical or industrial business. But what if you’ve never hired them before? How can you be sure that you’re selecting qualified professionals who will get the job done properly? Here are just a few tips for finding, choosing and utilizing package testers.
1. Check Their Credentials
How long have they been in business? What degrees and certificates are held by their staff? Do they have any red flags from the Better Business Bureau (BBB)? Are they members of any professional organizations or industry groups? Different companies will have different qualifications and backgrounds, but these are just a few common ways to start digging. You can also ask for referrals as an extra insurance policy.
2. Evaluate Their Quality Control
A company’s quality control protocols will tell you a lot about them as a brand. If they’re only checking for dimensional conformity, for example, they’re missing things like material densities, melt indexes and maximum weight capacities. If they aren’t running full package failure analyses, they aren’t preparing you for a future where something goes wrong. Don’t be afraid to ask a packaging company in-depth questions about their protocols to ensure that they’re smart and thorough.
3. Determine Their Rates
No two companies will charge the same amount for package testing, so it behooves you to figure out their rates sooner rather than later. You should also ask about hidden fees and surcharges that can sneak on your final bill when you’re not looking. You don’t want an unpleasant surprise when it’s time to open your wallet, so take these measures in advance to ensure that everything stays within your budget.
4. Get a Guarantee
What happens if they fail to notice a flaw in your medical packaging? What if you have ruined samples or a hazardous spill because of their negligence? How are they going to take responsibility? Even the best company can have a bad day or an unfortunate accident, so don’t cut corners when it comes to guarantees. It doesn’t matter if they take the form of insurance, waivers or warranties; just make sure that you’re protected in the event of something unfortunate.
These are just a few tips for finding and selecting medical packaging services. They can be a costly investment, so take your time with your decision. Don’t rush it. Choose carefully and spend your money wisely.